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Privacy Policy

 
 
The type of personal information we collect 

 

We receive, collect and store any information you enter on our website or provide us in any other way.

 

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. 


We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, purchase history, and personal profile.

 

 

How we get the personal information and why do we have it

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address.

 

Your personal information will be used for the specific reasons:

 

  • Process customer orders.

  • Future marketing campaigns via email and postal addresses. We will share some of this information with courier companies to complete delivery of purchases.


Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 

 

  • Your consent. You are able to remove your consent at any time. You can do this by contacting nj.wilson.wac@gmail.com

  • We have a legal obligation.

  • We have a legitimate interest.

 

 

How we store your personal information 

 

Wilson & Coleman is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you.

 

Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Your data protection rights

 

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.

  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

  • You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at nj.wilson.wac@gmail.com if you wish to make a request. 

 

 

Privacy Policy Updates

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

 

If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

 

How to complain

 

If you have any concerns about our use of your personal information, you can make a complaint to us at

nj.wilson.wac@gmail.com


You can also complain to the ICO if you are unhappy with how we have used your data.


The ICO’s address:        

   
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113


ICO website: https://www.ico.org.uk

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